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ForumsBuyer BewareDue diligence checklist before ordering from ANY vendor — need advice

Due diligence checklist before ordering from ANY vendor — need advice

SteveThurs Sun, Nov 24, 2024 at 6:42 AM 16 replies 1,775 viewsPage 1 of 4
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SteveThurs
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Nov 24, 2024 at 6:42 AM#1

Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.

What I am trying to establish is how people are distinguishing a supplier having a bad batch from a supplier on the way out.

Happy to be told the question itself is wrong.

5 0MaxMetOK, MounjBrad, nick_newbie and 2 others
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TirzTom
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Nov 24, 2024 at 6:59 AM#2

Short answer first, then the reasoning. Prices dramatically below market are the strongest single signal, and the reason is arithmetic rather than suspicion. Synthesis, testing, and cold-chain shipping have floors. A price well under the floor means something was skipped, and the two things that get skipped are testing and content.

4 24tom_AK, josh_phd_bmore, roxy_nash and 1 other
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amsterdam_pete
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Nov 24, 2024 at 7:16 AM#3
TirzTom said:
Prices dramatically below market are the strongest single signal, and the reason is arithmetic rather than suspicion.

Agreed, with a caveat about community reputation: it is a lagging indicator. Reports arrive weeks after orders, so a supplier can look excellent for a month after quality has already changed.

That is the short version; the long version is somebody else's post.

3 23CanadaChris, ZaraB_AL, JakeSmashed95
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GraceAZ_72
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Nov 24, 2024 at 7:33 AM#4
SteveThurs said:
Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.

This matches mine closely enough to be worth saying so. The pattern that distinguishes a bad batch from an exit is behaviour rather than product. A bad batch comes with communication, a reshipment offer and a batch number. An exit comes with slower replies, pressure toward less reversible payment methods, sudden discounting, and the same reassurance repeated without any new information. The product tells you less than the correspondence does.

Ask again with the specifics and you will get a better answer than this one.

2 22JenPlateau, SallyK_inj
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traveltech_sara
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Nov 24, 2024 at 9:03 AM#5

From the other side of the consultation, briefly.

Shipping damage protocol for vendor vetting orders: if your package arrives with visible damage, temperature excursion, or broken vials:

  • Photograph EVERYTHING before discarding packaging
  • Note the temperature of the cold pack (liquid = possibly too warm)
  • Contact the vendor within 24 hours with photos
  • Request a replacement shipment or refund
  • Do NOT use potentially compromised medication

Reputable vendors will replace damaged shipments without argument. If they push back, that's a red flag about the vendor.

1 21BenResearch_OR
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