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ForumsInsurance & AccessTelehealth prescribing costs — my results so far

Telehealth prescribing costs — my results so far

kevin_tulsa Mon, Oct 27, 2025 at 6:41 AM 14 replies 1,308 viewsPage 1 of 3
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kevin_tulsa
Member
489
2,123
Jun 2024
Tulsa, OK
Oct 27, 2025 at 6:41 AM#1

Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the talking.

The narrow version of the question is what actually works on a prior-authorisation denial, as opposed to the list of things that sound like they should work.

Numbers rather than impressions, if you have them.

43 13fiona_glasgow, Dr.RheumBOS, greg_boulder and 40 others
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Dr.GutHealth
Senior Member
1,456
7,890
Mar 2024
Minnesota
Oct 27, 2025 at 6:48 AM#2
kevin_tulsa said:
Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the…

Insurance update relevant to cost and coverage: I just got my prior auth approved through UnitedHealthcare after 4 attempts.

What finally worked: a letter from my endocrinologist documenting BMI history (>3 years), failed diet attempts, comorbidities (NAFLD + metabolic syndrome), and referencing the SELECT trial data.

If your PA keeps getting denied, don't give up. Request a peer-to-peer review between your doctor and the insurance medical director. That's what finally broke through for me.

Last edited: Oct 27, 2025 at 11:48 AM
42 12tyler_CSCS, VanRx_Mike, steve_okc and 39 others
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MikeKY_noInsulin
Member
267
1,234
Oct 2024
Louisville, KY
Oct 27, 2025 at 6:55 AM#3
Dr.GutHealth said:
Insurance update relevant to cost and coverage: I just got my prior auth approved through UnitedHealthcare after 4 attempts.
Dr.GutHealth said:
...regarding the discontinuation data for cost and coverage...

I want to reframe the discontinuation narrative. We don't say "insulin fails because blood sugar rises when you stop it." We don't say "antihypertensives fail because BP goes up without them."

Why do we apply different logic to anti-obesity medications? The answer is stigma. We still, unconsciously, believe obesity is about willpower rather than biology. The discontinuation data actually PROVES it's a chronic biological condition requiring ongoing treatment.

This reframing isn't semantic — it has implications for insurance coverage, treatment duration, and patient expectations.

41 11Dr.SportsMedIN, amy_econ_NJ, bbq_ray_KC and 38 others
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KarenAZ_mom
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Aug 2024
Scottsdale, AZ
Oct 27, 2025 at 7:02 AM#4
kevin_tulsa said:
Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the…

Can confirm. Same sequence, different timescale. Posting only so the count is not one.

40 10LibrarianMeg, bri_stats, pete_manc_UK and 37 others
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GenomicsKate
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Oct 2024
Cambridge, MA
Oct 27, 2025 at 7:37 AM#5

Clinical perspective, offered as context rather than as advice.

Telehealth prescriber review for cost and coverage: I've used 4 different telehealth platforms to get my GLP-1 prescription. Comparison:

FeaturePlatform APlatform BPlatform C
Initial Consult$74$84$0
Monthly Follow-up$34Included$59
Prescription SpeedSame day24-48 hoursSame day
Lab MonitoringRequiredOptionalRequired

I settled on the one that required labs — it shows they care about safety, not just prescribing volume.

Last edited: Oct 27, 2025 at 12:37 PM
39 9claudia_zurich, nancy_portland, rick_sfbay and 36 others
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