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ForumsVerified VendorsSwiss Chems got an FDA warning letter — January 2024

Swiss Chems got an FDA warning letter — January 2024

bbq_ray_KC Sun, Aug 4, 2024 at 12:38 PM 11 replies 1,821 viewsPage 1 of 3
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bbq_ray_KC
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Jul 2024
Kansas City, KS
Aug 4, 2024 at 12:38 PM#1

Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.

So the question, as narrowly as I can put it: how people are distinguishing a supplier having a bad batch from a supplier on the way out.

Not looking for reassurance. Looking for the part I have got wrong.

30 0COA_Karl, MikeFit_NJ, InsuranceTom and 27 others
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TrialTracker_MD
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Jan 2024
Maryland
Aug 4, 2024 at 12:46 PM#2

Answering the narrow version, because the broad one does not have a single answer. The pattern that distinguishes a bad batch from an exit is behaviour rather than product. A bad batch comes with communication, a reshipment offer and a batch number. An exit comes with slower replies, pressure toward less reversible payment methods, sudden discounting, and the same reassurance repeated without any new information. The product tells you less than the correspondence does.

That is the short version; the long version is somebody else's post.

Last edited: Aug 4, 2024 at 5:46 PM
29 24stefan_berlin, Dr.EM_Chicago, pete_RVA and 26 others
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traveltech_sara
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Jan 2025
Remote, USA
Aug 4, 2024 at 12:54 PM#3
TrialTracker_MD said:
The pattern that distinguishes a bad batch from an exit is behaviour rather than product.

Agreed, with a caveat about community reputation: it is a lagging indicator. Reports arrive weeks after orders, so a supplier can look excellent for a month after quality has already changed.

28 23wanda_boise, NurseAsh_DET, BenResearch_OR and 25 others
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greg_boulder
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Jul 2024
Boulder, CO
Aug 4, 2024 at 1:02 PM#4
bbq_ray_KC said:
Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.

Same position here, arrived at the long way round. The useful checklist is about verifiability rather than presentation. Independent test results commissioned by buyers rather than by the seller, consistency across multiple batches over time rather than one flattering report, a physical address and a company registration that resolve, batch and lot numbers on the actual labelling, and a shipping practice that matches what the material needs. Everything a good-looking website provides is cheap to fake; none of the items above are.

27 22patPC_UT, Dr.DermMIA, fiona_VT and 24 others
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NurseLeah_Nash
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Sep 2024
Nashville, TN
Aug 4, 2024 at 1:43 PM#5

Adding the clinical framing, because it changes how the question reads.

Vendor reputation tracking for vendor vetting: I maintain a personal spreadsheet with every order I've placed — date, vendor, batch number, Janoshik result, personal efficacy assessment (1-5 scale), and any issues.

After 16 orders across 4 vendors: average purity 97.0%, zero sterility concerns, 2 shipping issues (all resolved). This data gives me confidence in my current source and documentation if issues arise.

I encourage everyone to track their orders systematically. Community data aggregation makes us all safer.

26 21Dr.NateNeph, PharmD_Rodriguez, julia.endo and 23 others
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